they randomly pick out a sample of customers to receive surveys. The Ford survey is important to the dealerships. Even if the car had some quality issues, the Ford survey reflects solely upon your salesperson as an individual. Every question on there will affect his score and no one else's. As long as your dealership was helpful and conducted business properly, you should give them good survey marks.
i agree and responded accordingly 0093!
my dealer and saleperson couldn't have been nicer, more straighforward, or honest.
no games, no hidden charges, no mistakes, no surprises! my answers on the survey reflected that.......HOWEVER, in the "comments" box i really blasted Ford's assembly line quality. i now have over 12 warranty items that ahve been fixed or still remain to be fixed!!!
A forum community dedicated to Mustang Bullitt owners and enthusiasts. Come join the discussion about performance, production numbers, restoration, modifications, classifieds, troubleshooting, maintenance, and more!