I've installed a few MGW products and for Christmas I got a gripper shift knob with my build number on it. Over New Year's I was making adjustments and somehow lost the hexhead set screw, so the knob lines up a little crooked.
I called MGW and left the message that I lost the set screw and need another and they could charge it to my card on file or phone me for details.
Today my set screw and allen wrench arrived in the mail free of charge. They are good people with an idea of customer service!
Going to go straigten out #5578 right now...Thanks MGW! :smile:
I called MGW and left the message that I lost the set screw and need another and they could charge it to my card on file or phone me for details.
Today my set screw and allen wrench arrived in the mail free of charge. They are good people with an idea of customer service!
Going to go straigten out #5578 right now...Thanks MGW! :smile: