Hey, everyone is hammering their service deptartments, figured i'd say something good about mine. Hit a bump in the road, damaged my tire. Service dept ordered a new one: warantied. "Pimple" on roof, Dent Dr. said "can get it out no problem $90": dealer will have fixed when tire comes in, free, warantied. Asked about the headlights, service manager said: I'll order you new ones if you want but I'M WAITING till Ford resolves the problem! I think i'll wait too! Every dealer is great to you when you're buying a car but it's after that counts, mine gets a two thumbs up. Oh, one other thing, THEY'LL put in the tri-axe and the waranty remains intact!