[DHG-1934]

I'm really trying to be absolutely certain that I not only follow all maintenance requirements to a "T", but also that I preserve whatever documentation that I can, including scanning oil/filter receipts (I do it myself), and etc. I was denied an engine replacement at 97k miles on my T-bird (with 100K warranty) due mostly to lack of documentation.

According to www.ownerconnection.com, and presumably my manual, my car at just over 3k miles, is now due for the following services:

Rotate tires (can/will do myself) and inspect brake system

Oil/Filter change (already done at ~1600 miles, will do again when oil arrives this week and every 3k thereafter)

Multi-Point Inspection

My question is this: What actually comprises the brake system and multi-point inspections, and would a self-inspection likely be considered as complying with the maintenance req's? I can/will pay to have this done if necessary, but I'd rather do it myself given the option.

 

[TXBullitt]

I don't think many Ford employees will reply.

Ford and its employees cannot legally require nor imply that it is required that you take you vehicle strictly to Ford Dealers for servicing. I can't cite the legal eagle stuff, but I do remember that when Jiffy-Lube and other oil change specialists started the manufactureres tried to claim that they weren't providing factory servicing, and therefore warranties were voided. The courts ruled against them since most of the products with Motorcraft, Goodwrench, etc. labels are made by the same brand name companies that the service centers used. They also couldn't make any specific requirrments beyond technical specs, like for motor oil, without violating restraint of trade laws. You'd need to check case histories in the early to mid '80s for the exact citations.

On the other hand, they probalby won't give you the exact inspection specifications, saying that you could buy the shop manuals like the independent shops.

 

[DHG-1934]

Hmmmm... Makes sense. Time for a trip to meet the service reps at a couple of dealers.

I had bad experiences with many of the dealers in my area, mostly regarding service issues on my T'bird. There's a couple that have received high recommendations, though. I try to avoid too much specific finger pointing, since even a good dealer could have provided me with an anomalous bad experience. If, however, I have glowing things to say in the future, I'll post them here so area Bullitts can benefit.

Joe