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this is rather lengthy folks but please if you feel these issues are valid , contact ford [email protected] or [email protected] the mnore they hear from us the faster they will act... I can tell its having an effect, I got a phone call last nite from ford asking me specifically about the issues that I have broought up to them (such as the trans and label) I basically told them what I stated below.. I was told they will look into all of this and would prefer it to stay within team mustang... which means they do not want it kicked up higher... so lets see what they are going to do for us ...
scott,
I have written to art hyde about a number of issues regarding the BULLITT mustangs,
I am the proud owner of dhg# 1994. I love my car and appreciate folks like you and Art, making cars like the BULLITT and bringing them to production so that we enthusiasts might own and enjoy them. However, that being said, there are a number of issues that need to be addressed, not pushed aside and forgotten. We all did spend 28K you know. The dealers locally would rather work on a 14k focus than a bullitt for a number of reasons. Product knowledge... these dealers for the most part do not have a clue what a BULLITT is.. They claim they do not have the parts available to them to fix them ( transmissions, flywheels etc)...hell they cant figure out part numbers for bullitt radiator hoses over a standard/regular gt...they say no fixes from FORD corporate are available or forthcoming..ie: tsb's, recalls etc I could go on and on but I think you get the picture.
As bullitt/ford owners I think we are entitled to some answers and the same treatment owners of other ford cars get...we as a group have several issues That I will outline below. please feel free to visit our website for even more information
( www.bullittclub.com) we are an invaluable source ofinformation that you guys could tap to save YOU money and make a better product in the process.
1st issue is the Bullitt id tag/label/hallogram..while this is not a drivability or safety issue, it ist a real thorn in our sides...frankly , you guys not only dropped the ball on this one, but you are making it worse by suggesting flimsy/cheap solutions... we want a metal tag that has the vin # , the bullitt Id # and maybe the ford or bullitt logo imprinted on it. that combined with the federally mandated vin tag, the door tag, the bullit hallogram with # and clear protector would make it virtually clone/ fraud proof. there is no logical reason not to do this. how much do you guys at ford spend on CSI? or on getting us,the consumer, into the showrooms? ever hear the story that one pissed off consumer tells 20 other people and so on? imagine 6500 bullitt owners. would I buy the new proposed Mach-1 or Boss ? not at this point. And may I remind you my first NEW ford was a 1970 BOSS 302 bought at bob ken ford in New York.so my ford lyalty spands 31 plus years...
2nd issue) transmission/ flywheel/ clutch setup etc .. give me a break....why should we be told to live with clunking/noises etc..the dealers are waiting on ford corporate to provide the solution/answers... then it might be nice to have parts avialable for the dealers in order to repair the car..( the parts depts say they dont have them listed or or if they do, then they are not available/ d-99). these guys do not even realize there are bullitt specific parts...is training and issue? in short each one is pointing the finger at the other and nothing is being done for us , the consumer.
3rd issue) all cars have issues...a/c, brakes, trim ,paint etc...and I agree 100 % that the owner needs to take their car to the local ford dealer to have these issues addressed ,and if not satisfied by the dealer, to kick it to the local P.D.C. and have the service rep involved. however as mentioned above, there are issues that neither one ( the dealer or service rep) can help with... parts availability, TSB's etc... product knowledge and training for not only the sales area but specifically service and parts departments. what can be done in this area to help us , the consumer and bullitt owner? after all a satisfied consumer and repeat buyer is what ford is after isnt it? satisfied buyers recomending ford products to others?
I love my car and am very glad to have her, but that does not negate the fact that there are some serious issues here that need attention.and ifYou guys are not the ones to help please send us in the right direction.
I look forward to your reply and assistance
Mark Snailer
bullitt # 1994
scott,
I have written to art hyde about a number of issues regarding the BULLITT mustangs,
I am the proud owner of dhg# 1994. I love my car and appreciate folks like you and Art, making cars like the BULLITT and bringing them to production so that we enthusiasts might own and enjoy them. However, that being said, there are a number of issues that need to be addressed, not pushed aside and forgotten. We all did spend 28K you know. The dealers locally would rather work on a 14k focus than a bullitt for a number of reasons. Product knowledge... these dealers for the most part do not have a clue what a BULLITT is.. They claim they do not have the parts available to them to fix them ( transmissions, flywheels etc)...hell they cant figure out part numbers for bullitt radiator hoses over a standard/regular gt...they say no fixes from FORD corporate are available or forthcoming..ie: tsb's, recalls etc I could go on and on but I think you get the picture.
As bullitt/ford owners I think we are entitled to some answers and the same treatment owners of other ford cars get...we as a group have several issues That I will outline below. please feel free to visit our website for even more information
( www.bullittclub.com) we are an invaluable source ofinformation that you guys could tap to save YOU money and make a better product in the process.
1st issue is the Bullitt id tag/label/hallogram..while this is not a drivability or safety issue, it ist a real thorn in our sides...frankly , you guys not only dropped the ball on this one, but you are making it worse by suggesting flimsy/cheap solutions... we want a metal tag that has the vin # , the bullitt Id # and maybe the ford or bullitt logo imprinted on it. that combined with the federally mandated vin tag, the door tag, the bullit hallogram with # and clear protector would make it virtually clone/ fraud proof. there is no logical reason not to do this. how much do you guys at ford spend on CSI? or on getting us,the consumer, into the showrooms? ever hear the story that one pissed off consumer tells 20 other people and so on? imagine 6500 bullitt owners. would I buy the new proposed Mach-1 or Boss ? not at this point. And may I remind you my first NEW ford was a 1970 BOSS 302 bought at bob ken ford in New York.so my ford lyalty spands 31 plus years...
2nd issue) transmission/ flywheel/ clutch setup etc .. give me a break....why should we be told to live with clunking/noises etc..the dealers are waiting on ford corporate to provide the solution/answers... then it might be nice to have parts avialable for the dealers in order to repair the car..( the parts depts say they dont have them listed or or if they do, then they are not available/ d-99). these guys do not even realize there are bullitt specific parts...is training and issue? in short each one is pointing the finger at the other and nothing is being done for us , the consumer.
3rd issue) all cars have issues...a/c, brakes, trim ,paint etc...and I agree 100 % that the owner needs to take their car to the local ford dealer to have these issues addressed ,and if not satisfied by the dealer, to kick it to the local P.D.C. and have the service rep involved. however as mentioned above, there are issues that neither one ( the dealer or service rep) can help with... parts availability, TSB's etc... product knowledge and training for not only the sales area but specifically service and parts departments. what can be done in this area to help us , the consumer and bullitt owner? after all a satisfied consumer and repeat buyer is what ford is after isnt it? satisfied buyers recomending ford products to others?
I love my car and am very glad to have her, but that does not negate the fact that there are some serious issues here that need attention.and ifYou guys are not the ones to help please send us in the right direction.
I look forward to your reply and assistance
Mark Snailer
bullitt # 1994