Welcome to the ticking club. I hear ya about taking the car in for the headlights. I tooo asked if I could do it myself and they like got p*ssed that I asked that. I asked if I could drive the car into the shop....."NOOOOOOO they said" insurance purposes, needless to say, My baby did not leave my sight the whole time I was there. Just a tip, if you absolutely have to take your car in for service anywhere, have a manager walk over the car with you and get a signed statement from the manager that there is no cosmetic damage whatsoever on the car, so if it comes back with a scratch, those Bastards can't say, "oh that, yeah that was there when you brought it in"......Oh, and I just love the people who say "It's just a car"......geeez, they have no idea do they guys...sorry for the rant.